Subscriptions

Billing, Cancellation, and Refunds

This page explains how paid Fantasy Goblin subscriptions work, when renewals happen, how to cancel, and when refunds may be available.

Last updated: March 31, 2026
Billing Paid plans renew automatically unless you cancel before the next renewal date shown in your billing tools.
Cancellation You can cancel from the billing area. Cancellation stops future renewals and normally keeps access through the end of the paid period.
Refunds We generally do not offer routine refunds after a successful renewal, but we do review duplicate, unauthorized, and service-failure charges.
Billing

How Subscription Billing Works

  • Subscription pricing and plan details are shown before checkout.
  • Unless checkout says otherwise, paid plans renew automatically until canceled.
  • Renewal timing, plan status, and billing controls are shown in your account billing area when available.
  • Payments are processed by Stripe or another disclosed payment processor.
Cancellation

How to Cancel

You can cancel from your billing settings or by contacting support if self-service billing tools are unavailable. If you cancel, your subscription should remain active until the end of the current paid period unless the checkout or plan description says otherwise.

Canceling stops future renewals. It does not normally reverse charges that have already been processed.

Refunds

When We May Refund

  • Duplicate charge: you were billed more than once for the same subscription period.
  • Unauthorized charge: the payment was not authorized by you.
  • Service failure: payment succeeded but the paid feature did not activate and we cannot fix it in a reasonable time.
  • Wrong amount: you were charged more than the clearly disclosed price.
No Routine Refunds

What Usually Is Not Refundable

  • Change of mind after a subscription has renewed correctly.
  • Not using the service during an active paid period.
  • Disagreement with rankings, values, suggestions, or tool results when the product is functioning as designed.
  • Partial-period or prorated requests unless we say otherwise.
Requests

How to Ask for Help

Please contact us through the Contact page and include:

  • the email on the account,
  • the approximate charge date,
  • the issue you are seeing, and
  • any receipt, renewal email, or billing reference you have.
Chargebacks

Please Contact Us First

If you believe a charge is wrong, reach out first so we can try to fix it quickly. If a payment dispute or chargeback is opened, we may provide relevant subscription and billing records to the payment processor.

Changes

Policy Updates

We may update this page as plans, billing tools, or subscription features change. The date at the top reflects the current version.

If a plan page, checkout screen, trial offer, or promotional email says something more specific than this page, that more specific subscription disclosure controls for that purchase.